BJB Lift Trucks

BJB Lift Trucks needed a solution that could help create a cost-effective fleet… Masternaut lifted productivity to deliver a 15% drop in fuel costs.

BJB Lift Trucks provides intelligent materials handling solutions across the whole of the UK. An authorised dealer for the entire Nissan Forklift range, BJB Lift Trucks also provides support for all other makes of fork lift, powered access and industrial cleaning equipment. Its services include selling and hiring equipment, servicing and repair, equipment usage monitoring, parts supply and training.

The challenge

BJB Lift Trucks needed a solution that could monitor the location of its fleet and distribute workloads accordingly in order to create the most cost-efficient and productive workforce. 80% of BJB Lift Truck’s workforce is mobile, meaning that it was essential that its fleet manager had full visibility of every vehicle within the fleet at all times. With clients across the UK and drivers travelling from Fort William in Scotland to Penzance in Cornwall, the key challenge was keeping track of all its vehicles and coordinating appointments across an extensive area – often in remote areas of the country.

The solution

After a thorough consultation with BJB Lift Trucks, Masternaut offered the organisation a powerful fleet management solution delivering real-time updates on vehicle location and usage.

By utilising the vehicle tracking system, Masternaut’s consultant clearly demonstrated how at-a-glance visibility of vehicle whereabouts at any given time – and at any point in the country – could instantly minimise coordination challenges.

In addition, this visibility means that BJB Lift Trucks’ fleet manager can respond to issues in real time; if a driver is delayed or a customer flags a last-minute job, the nearest vehicle can instantly be identified and deployed in order to reach the customer as quickly as possible.

The outcome

Since implementing the solution BJB Lift Trucks has seen widespread benefits across the business.

From a fleet perspective, Masternaut’s solution has given BJB Lift Trucks the ability to distribute work loads according to exact vehicle positioning. This has produced a 15% drop in fuel cost and through cutting down on the unnecessary time vehicles spend out on the road. A knock-on effect from this is a reduction in vehicle usage, meaning that vehicle depreciation has been lowered, extending the vehicle life-cycle and reducing the requirement for maintenance or repair work.

Operational efficiency has also been improved, with a cut down in driving as well as quicker depot turnaround times meaning that each member of staff is fully utilised throughout the working day.

The HR division has also seen a number of benefits, with Masternaut’s in-depth retrospective reporting providing evidence for disciplinary matters such as speeding, while forming a comprehensive audit trail. The finance department also benefits from improved operational efficiency as these reports can be cross-checked with timesheets instantly, making expense claims easily verifiable.

The quote

“We selected Masternaut above other telematics providers due to the high level of professional service they offer at a very reasonable cost, in comparison to competitors. Since using Masternaut’s solution, we’ve seen benefits across the whole business – not just fleet operations. With 80% of our team out on the road, it’s vital we keep track of their locations and without Masternaut we couldn’t have done it. The team at Masternaut are always on hand to advise and support us whenever needed, and we look forward to working with Masternaut in the future to introduce further innovation to our business.”

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