TRANSFORM YOUR CUSTOMER EXPERIENCE

Benefits

Last Mile Delivery digitise deliveries, pushing orders from your system to the driver app, used to navigate and capture a proof of delivery signatures.

Home Delivery reduce failed deliveries by sending customers SMS reminders that your driver is on their way.

Service Management Streamline your operation, using our configurable ‘off the shelf’ solution to dispatch jobs to technicians and receive live status updates.

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Operations

The Operations centre allows you to view and manage jobs, assign to drivers and track delivery progress

    • See all jobs in Timeline or List view
    • Assign, re-assign and dispatch to drivers
    • Track deliveries and drivers
    • Create or edit jobs as you go, or using CSV Import or API
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SmarterDriver App

Help drivers work and communicate more efficiently, through clear delivery instructions, navigation and job completion tools

    • View all jobs information clearly
    • Easily capture proof of delivery signatures, photographs and GPS attendance   
    • Job status updates help keep the office and customers updated on progression  
    • Navigate using your preferred app

 

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Communicate

Reduce missed visits and incoming enquiries by proactively communicating with your customers

    • Automated customer notifications
    • Real-time ETA tracking
    • Branded customer communication
    • Job feedback

 

 

Smart Job Management features

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Driver app

Android and iOS app to pass job details to remote workers.

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Manager portal

Online browser based planning portal to manage jobs.

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Notifications

SMS and email customers on change in job statuses and ETA.

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Navigation

Compatible with your favourite navigation systems.

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Sign-on-glass

Capture signatures on delivery, saved against job record.

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Photographs

Photo evidence for proof of delivery.

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Punctuality

Quickly see late, missed and early jobs.

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Plan vs Actual

Compare plans with actual arrival and visit times.

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CSV Import / export

Upload jobs using a simple CSV upload facility.

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Integration APIs

Integrate Smart Job Management with your business software.

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Storage

Secure online data storage or job details.

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GPS

Evidence delivery attendance using accurate GPS records.

ALSO SEE HOW WE CAN HELP YOU WITH: 

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PRODUCTIVITY