Our Fleet CO2 Certification programme recognises and rewards our most efficient customers. Together they save 230,0… twitter.com/i/web/status/1…
At Masternaut, we're committed to finding your potential and developing it. We have a policy of promoting people from within our teams, so if you’re looking to grow, contact us.
We are committed to providing a positive working environment where employees are able to realise their full potential, make a valuable contribution to the business and in-turn are rewarded for their success.
All of our positions will provide you with challenging opportunities and the prospect for personal development, to succeed in a high-growth business environment.
Our Commitment to Equality through the recognition of Diversity: Masternaut celebrates and promotes diversity and equal opportunities for all. We aim to create an environment where our employees, our customers and our visitors are treated fairly, irrespective of age, disability, gender, race, religion and belief or sexual orientation. We also adhere to the Modern Slavery Act 2015.
We believe that the future growth of Masternaut is driven by continuing to build on our industry-leading customer experience. The Customer Success team sits at the heart of this initiative and is responsible for driving cross-functional projects that improve the customer’s end-to-end experience. The Manager’s role is to work closely with our product, services and sales teams to identify opportunities for Masternaut to improve the customer journey, leverage data to prioritise our work, build insight and manage the delivery of complex projects.
The role of a Customer Support Agent within Masternaut is key to our long term customer satisfaction and ongoing quality initiatives. The role is key to minimising in-life issues, identifying engineering, system and hardware faults. The ultimate aim is to give the customer a great experience, measured through NPS, delivering on our promises and ensuring a right first time attitude is applied to every interaction. It is a challenging technical role requiring an appetite and enthusiasm for detail, customer service, quality and refusing to lose.
As a Field Support Agent you will be providing commissioning support to the Installation Engineers. This is a key role and you will support the In-day jobs with the objective of driving the right first time mentality. You must have experience in supporting all of the Masternaut platforms and using extensive knowledge of the Masternaut products provide a clear advisory role to both Engineers and Internal customer Service agents.
We are looking for a Junior DevOps Engineer to reinforce our existing DevOps Transformation team. The DevOps Transformation team is embedded in the Technical Operations team. Its purpose is to help pivot our R&D organisation to a DevOps approach.
We are looking for a highly diligent, adaptable, proactive and organised Senior FP&A Analyst to support the FP&A Manager. The Senior FP&A Analyst is responsible for ‘hands-on’ data consolidation, reporting, forecasting and modelling duties. The role moves at a fast pace in order to provide senior management timely and insightful results on key business performance indicators.