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At Masternaut, we're committed to finding your potential and developing it. We have a policy of promoting people from within our teams, so if you’re looking to grow, contact us.
We are committed to providing a positive working environment where employees are able to realise their full potential, make a valuable contribution to the business and in-turn are rewarded for their success.
All of our positions will provide you with challenging opportunities and the prospect for personal development, to succeed in a high-growth business environment.
Our Commitment to Equality through the recognition of Diversity: Masternaut celebrates and promotes diversity and equal opportunities for all. We aim to create an environment where our employees, our customers and our visitors are treated fairly, irrespective of age, disability, gender, race, religion and belief or sexual orientation. We also adhere to the Modern Slavery Act 2015.
The role of a Customer Support Agent within Masternaut is key to our long term customer satisfaction and ongoing quality initiatives. The role is key to minimising in-life issues, identifying engineering, system and hardware faults. The ultimate aim is to give the customer a great experience, measured through NPS, delivering on our promises and ensuring a right first time attitude is applied to every interaction. It is a challenging technical role requiring an appetite and enthusiasm for detail, customer service, quality and refusing to lose.
We are looking for a Junior DevOps Engineer to reinforce our existing DevOps Transformation team. The DevOps Transformation team is embedded in the Technical Operations team. Its purpose is to help pivot our R&D organisation to a DevOps approach.
Masternaut is looking for an experienced sales trainer to take our sales performance to
the next level. We believe strongly that having a strong sales enablement program is
a key differentiator and are looking for someone with previous experience identifying
training needs, building training content, and providing individual coaching both to
new starters and current sales reps.
As a Lead Engineer, you will be responsible for providing technical support and coaching for the Installation Partners engineers who are based geographically in the UK mainland.
You must have good experience of the Masternaut solutions and use extensive knowledge of the Masternaut products to provide a clear advisory role to both Engineers, Customer Service, Catalytix and the eLearning team